Last updated: June 30, 2026
This Privacy Policy explains how preetpatelecom LLC ("SÈVE", "we", "us", or "our") collects, uses, stores, and shares information about you when you visit our website, place an order, or otherwise interact with us. We have written it to be clear and complete rather than reassuring, because we believe the only privacy notice worth reading is one that tells you what actually happens.
We collect information you provide directly to us when you create an account, place an order, subscribe to our newsletter, complete our skin diagnostic, or contact customer support. This typically includes your name, billing and shipping address, email address, telephone number, and the contents of your order.
When you pay for an order, your card details are entered on a checkout form and transmitted to PCI-compliant payment processors. We do not store full card numbers on our servers. We retain a limited record of the transaction (amount, date, last four digits, authorization status) for accounting and dispute purposes.
We also collect information automatically when you browse the site: IP address, approximate location derived from that address, device type, browser, operating system, referring page, pages visited, and time spent on each. This data helps us understand how the site is used and detect abusive traffic.
We use the information described above to process and ship your orders, communicate with you about those orders, respond to support requests, send newsletters and marketing messages when you have opted in, prevent fraud, comply with our legal obligations, and improve the site and our products. We do not sell personal information to third parties and we do not rent our customer list.
We use a small number of cookies and similar technologies. Strictly necessary cookies keep your cart, your session, and your preferences working. Analytics cookies count visits in aggregate so we can see which pages are useful and which are not. We do not use cross-site advertising trackers.
You can refuse non-essential cookies through your browser settings or our cookie banner. Refusing them does not prevent you from ordering; it only limits our ability to measure traffic.
We share the minimum amount of personal information necessary with a small number of service providers who help us run the business:
• PCI-compliant payment processors, to authorize and settle card transactions.
• Shipping carriers, to deliver your order (name, address, telephone, email for tracking notifications).
• Email and customer support providers, to send order confirmations and respond to messages.
• Hosting and infrastructure providers, who store the data on our behalf.
Each of these providers is bound by a written agreement that limits the use of your information to the service we have contracted for. We will disclose information to law enforcement or regulators only when we are legally required to do so, and we will push back on requests that we believe are overbroad.
We keep order records and the associated personal information for as long as is necessary to provide our services and to comply with our tax, accounting, and consumer-protection obligations — typically seven years for transactional records. Marketing data is kept until you unsubscribe or ask us to delete it. Diagnostic responses and browsing analytics are kept for up to twenty-four months, then aggregated.
If you are located in the European Economic Area or the United Kingdom, the General Data Protection Regulation gives you the right to access the personal data we hold about you, to correct it, to ask us to erase it, to restrict or object to certain processing, to receive a portable copy, and to lodge a complaint with your national supervisory authority.
If you are a California resident, the California Consumer Privacy Act and California Privacy Rights Act give you the right to know what categories of personal information we collect and the purposes for which we use them, to request a copy or deletion of that information, to correct inaccurate information, and to opt out of any "sale" or "sharing" of personal information. We do not sell or share personal information as those terms are defined in the CCPA.
To exercise any of these rights, write to support@seveskincare.com from the email address associated with your account. We will respond within thirty days.
Our site and products are intended for adults. We do not knowingly collect personal information from children under thirteen. If you believe a child has provided us with personal information, please contact us and we will delete it.
preetpatelecom LLC is based in the United States. If you place an order or contact us from outside the United States, the information you provide will be transferred to and processed in the United States, where data-protection laws may differ from those in your country. Where required by law, we rely on Standard Contractual Clauses or equivalent safeguards to protect international transfers.
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of the page. Material changes will be announced on the site and, where appropriate, by email. Your continued use of the site after a change takes effect constitutes acceptance of the updated policy.
For any question about this Privacy Policy or about how your personal information is handled, please contact us:
preetpatelecom LLC
21732 Pinewood Ct, Sterling, VA 20164-2300, United States
Email: support@seveskincare.com
Phone: +1 (800) 848-5413
Hours: Monday–Friday, 9:00 AM – 6:00 PM EST